To keep your reading glasses in the best condition and ensure long-lasting clarity, follow these simple care tips:

1. Clean with a Microfiber Cloth

Always clean the lenses using the microfiber cloth provided with your glasses. Avoid using rough fabrics like tissues, paper towels, or clothing, as they may scratch the lenses.

2. Use Lens Cleaning Solution

If the lenses become dirty or oily, use a proper lens cleaning spray or mild soap with water. Do not use harsh chemicals or household cleaners.

3. Store in a Protective Case

When not in use, keep your reading glasses in a hard or soft protective case to prevent scratches, bending, or damage.

4. Handle with Both Hands

Always wear and remove your glasses using both hands to maintain the frame’s alignment and avoid loosening the hinges.

5. Avoid Extreme Heat

Do not leave your glasses in hot environments such as car dashboards or near heaters, as heat can damage the frame and lens coating.

6. Keep Away from Rough Surfaces

Place your glasses with the lenses facing upward to avoid scratches.

7. Regular Maintenance

Check screws and hinges occasionally. If they feel loose, tighten them carefully or visit an optical professional.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

Delivery usually takes 3–7 business days depending on the customer’s location in India.

3. Shipping Charges

• Free shipping may be available on selected orders or promotional offers.
  
• For other orders, shipping charges will be displayed at checkout.
  

4. Order Tracking

Once your order is shipped, you will receive a tracking number (AWB) via email or SMS to track your shipment.

5. Delivery Delays

Sometimes deliveries may be delayed due to:

• Weather conditions
  
• Courier partner delays
  
• High order volumes during sales or festivals
  

6. Incorrect Address

Please make sure your shipping address and contact details are correct. We are not responsible for delivery issues caused by incorrect information.

7. Lost or Damaged Packages

If your order arrives damaged or you do not receive your package, please contact our support team within 48 hours of delivery status.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

Orders are usually delivered within 3–7 business days depending on the delivery location across India.

3. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before completing the order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number (AWB) via email or SMS to track your shipment.

1. Return & Refund Timeframe

Customers can request a return or refund within 2 days of receiving the product.

2. Return Processing Fee

A ₹99 return processing fee will be deducted from the refund amount for all approved return or refund requests.

3. Conditions for Return

To be eligible for a return:

• The product must be unused and in original condition
  
• It must include all original packaging, box, and accessories
  
• The return request must be made within 2 days of delivery
  

4. Non-Returnable Cases

Returns or refunds will not be accepted if:

• The request is made after 2 days of delivery
  
• The product is used, damaged, or missing packaging
  
• The damage is caused by improper handling or misuse
  

5. Refund Process

Once the returned product is received and inspected, the refund (after deducting ₹99 return fee) will be processed to the original payment method.