Privacy and Policy
Your privacy is very important to us. This page will tell you what kind of data we gather from your shopping at iReaders, for what reasons do we collect the data, and how do we protect the data. Your continued use of our site is your consent to the details outlined on this page.
What we collect
• Your contact details – name, email, phone number, shipping and billing address
• Order details – what you bought, order value, and payment method (we don't store your full card or UPI details)
• Account info – if you sign up, your login details and past orders
• Basic browsing data – your IP address, browser type, and which pages you visited, picked up through cookies and analytics tools
• Anything you tell us – messages sent via WhatsApp, email, or our support chat
Why we collect it
• To process and ship your orders, and keep you posted on the status
• To help you with returns, refunds, or any customer support query
• To send order updates and, if you've opted in, offers via WhatsApp or email
• To understand how people shop on our site, so we can improve it
• To catch and prevent fraud or suspicious transactions
• To meet our legal and tax responsibilities, including GST records
About cookies
Like many online shops, we also use cookies (including those from Shopify, Google Analytics, and Meta Pixel) to offer features like remembering your shopping cart and showing you suitable ads. It is totally up to you if you want to disable the cookies in your browser settings Still please note that some features of the site may not work properly without them.
Who we share your data with
We don't sell your information to anyone. We only share what's necessary and only with:
• Our courier partners (our courier partners) so they can deliver your order
• Payment gateways to process your payment securely
• Shopify, our website platform to keep the store running
• Government bodies, if legally required
How we protect it
We employ SSL encryption plus standard security measures to keep your data safe. That being said, since no system connected to the internet is 100% risk-free, we are not able to make absolute guarantees Though, we do take it seriously.
Your rights
• Want to see, fix, or delete your data? Email ireadercustomercare@gmail.com.
• Don't want promotional messages anymore? Click unsubscribe, or just tell us.
• Want your account closed? Reach out to our support team.
About children
Our products and website are meant for adults, 18 years and above. We don't knowingly collect data from children.
If this policy changes
We may update this page now and then to reflect new practices or legal requirements. Whenever we do, you'll find the latest version right here.
Questions about your privacy? Write to us at ireadercustomercare@gmail.com or call +91-9217173337.